Registration

 

 


Contact Center Networking Forum Registration

 

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  Select Event *
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  (if Other, explain)
 
  Contact Information
 
  First Name *
  Last Name *
  Job Title *
  Business Email Address *
  Confirm Email Address *
  Phone * - -
  Company *
  Address Line 1 *
  Address Line 2
  City *
  State *
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  Your Contact Center Information
 
  Applications Currently Deployed
(Check all that apply)
Skills-Based Routing
Blended Media (email, chat and/or outbound)
CTI and/or Screen Pops
IVR
Forecasting and Agent Scheduling
Quality Monitoring
Work-at-Home Agents
  Total Agents in my Contact Center
  Total Employees in my company
  We have corporate service level goals based on (Check all that apply) % Calls Answered in Y Seconds
Abandoned Rate
Agent Occupancy/Utilization
Other
  I am a current Siemens customer Yes No
    (If Yes, Customer ID)

 

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