| Breakout Series 1 |

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HiPath Transformation Strategies – OpenPath Migration for Every Enterprise
Track 1 - Case Study / Best Practice Session
Frank Romeo, Director of Solutions Management Bio
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OpenScape Unified Communications Server
Track 2 - Siemens Business Session
David Leach, Senior Public Consultant Bio
Buzz Klienert, Solutions Manager Bio
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HiPath ProCenter Solutions (Part 1) – Agent Desktop / Real-time Report Views
Track 3 - Education Session
Nancy Collins, Education Instructor Bio
Kirk Broussard, Solution Manager
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TotalTalk Wireless Management – Comview
Track 4 - Solution / Vendor
Richard Bruyere, Director of Sales and Business Development – Comview Bio
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| Breakout Series 2 |

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UT Southwestern Medical Center, Customer Case Study
Track 1 - Case Study / Best Practice Session
Gary Anderson, Senior Information Resources Manager Bio
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City of Minneapolis, Business Information Services
Connie Perila, Manager – Telecommunications and Network Services Bio
Gina Filigenzi, Senior Telecom Analyst Bio
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Delivering on the Promise of FMC (Fixed Mobile Convergence)
John Mielko, Solutions Manager
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IBM Global Technology Services / Siemens Alliance
Track 2 - Siemens Business Session
Billy Haynes, IBM Services Sales Leader
Ted Baker, IBM Regional Leader – Central Region
Bill Lambertson, IBM Regional Leader – Eastern Region
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No Hassle End-User Training at Your Fingertips
Track 3 - Education Session
Becky Maycock, Impact Technologies Bio
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Building a Business Case for Unified Communications
Track 4 - Solution / Vendor Session
Bonnie Petrich, Education Instructor Bio
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Building a Business Case for Unified Communications
Track 4 - Solution / Vendor Session
Peter Greco, Director of Solutions Management Bio
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| Breakout Series 3 |

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Life after Voicemail: Entering the Age of Unified Communications
Track 1 - Case Study / Business Practices Session
Wilson Lee, Solution Manager Bio
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Services Update and Customer Advocacy
Track 2 - Siemens Business Session
Jens Amail, Senior Vice President, Consulting and Engineering Services (CES)
Dennis Kiefer, Vice President & General Manager, Inside Sales
Mike Lyddon, Vice President – Practice Management
All Regional CES Directors
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HiPath ProCenter Solutions (Part 2) MANAGER Historical Reporting
Track 3 - Education Session
Nancy Collins, Education Instructor Bio
Kirk Broussard, Solution Manager
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Call Accounting in the 21st Century
Track 4 - Vendor Session
Jon Giberson, President / Founder CONNECTIONS – Telecom Management Systems Bio
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| Breakout Series 4 |

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Best Practices in Deploying VoIP: Preparing for Converged Communications
Track 1 - Case Study / Best Practices Session
Bob Doroshewitz, Practice Director – Network Integration and SIP Platforms Bio
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Making HiPath ProCenter Solutions work for you!
Track 2 - Siemens Solution Session
Dennis Hauser, Customer Interaction Solutions Manager Bio
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How Intelligent is your Security?
Track 3 - Education Session
Jeff Demers, Security Solutions Manager (Dallas)
Carole Ireland, Security Solutions Manager (Dearborn)
Thomas Kautenberger, Director-Security and Managed Services Solutions (Anaheim)
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Managing Communications-enabled Workflow in the Healthcare Enterprise
Track 3
Christian Leffler, Director, Healthcare Solutions Bio
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